0
You have no items in your shopping cart.

0

Welcome!

×

Registration

Profile Informations

Login Datas

or login

First name is required!
Last name is required!
First name is not valid!
Last name is not valid!
This is not an email address!
Email address is required!
This email is already registered!
Password is required!
Enter a valid password!
Please enter 6 or more characters!
Please enter 16 or less characters!
Passwords are not same!
Terms and Conditions are required!
Email or Password is wrong!

Shipping, Packaging and Delivery

One your item is ready-to-ship, our sales team comes into action immediately to ensures safe and speedy delivery of your dream garment at your door step.

PACKAGING:

We pack your items in specially designed suit bags/boxes that keeps the garment protected, fresh and pressed, saves space and avoid wrinkles. Its light, stylish, compactable, efficient, easy to carry and dependable. This is done FREE OF CHARGE!

  • Invoice needs to be sent along with the package due to various states/courier regulations.
  • Name of the products as “Ready Made Garment” will be mentioned on the package.
  • The package is sent to the address given as the ‘Shipping Address’ at the time of making the order.

 

SHIPPING PARTNERS

We have a tie up with leading courier service providers with global presence

  • FedEx
  • DHL
  • DTDC
  • FirstFlight

 

DELIVERY TIME

We offer '7 Days Delivery' guarantee with in Hong Kong on most products bought on the site. To the rest of the world products ordered will be at your doorstep within 7-15 business days (Monday to Friday), of your payment having been cleared. For orders which are placed using Credit Card/Debit Card/Net Banking Payment Option and are under Verification, the guarantee is applicable post the payment has been verified.

What is not covered in the Guarantee:

  • Delivery delays due to customer unavailability or discrepancies in billing address or failures in providing contact number for delivery. (If the courier has come to the shipping address within seven business days and not been able to get delivered. The courier may or may not contact you before coming - that is something we have no control over)
  • Delivery to certain areas may have a longer delivery period due to lack of accessibility, poor weather conditions, security reasons etc.
  • This guarantee is not valid for special promotional offers (e.g. Anniversary celebrations, etc).
  • In case of cities dealing with law and order situations, delivery of courier might get temporarily effected.

 

SHIPPING CHARGES

  • We will ship our products anywhere in the world for free with a minimum order of $100.
  • Octroi charges wherever applicable is prepaid and not to be borne by the customer.
  • It is our endeavor to ship all items in your Order together; however this may not always be possible due to product characteristics, or availability. Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations. In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.
  • If you wish to place orders with more than one item and wants them to be shipped to different addresses, you need to place multiple orders.
  • In instances where customer places multiple orders within a day or two, we might combine orders and ship them together.

 

TRACKING

We shall be sending the tracking number of your consignment and URL of the courier so that you can track the delivery yourself. You may also contact our Customer Service for order status and tracking.