We accept returns only for online orders, provided the return request is made within a week of delivery. To be eligible for a return, the item(s) must be unused, in their original packaging, and in the same condition that you received them.
To initiate a return, please contact us at aryan@oscar-international.com. Kindly provide your order details and reason for the return. Once your request is approved, you will be required to ship the product back to our address at:
1/9, Vipul Khand 1, Vipul Khand 3, Vipul Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Note: Customers are responsible for the shipping costs incurred for returning the product.
Once we receive your returned item(s), we will inspect them and notify you regarding the refund status. The refund amount will depend upon the condition of the returned product(s). If approved, the refund will be processed to your original method of payment within a certain number of days.
Certain items such as custom-made or personalized products may not be eligible for return or refund. Please reach out to us for any clarifications before initiating a return.
If you have any questions about our Return & Refund Policy, feel free to contact us at aryan@oscar-international.com.